Directoryz
The Directoryz field guide

Categories and filters

Create browsing paths that reflect how visitors choose.

13 practical guides1 topic
Categories and filters

Define clear boundaries between directory categories

Categories become difficult to maintain when their meanings overlap without a rule.

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Categories and filters

Decide whether a label should be a category or tag

Categories usually organize the main browsing structure, while tags can describe cross-cutting attributes.

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Categories and filters

Prioritize the filters visitors actually need

A long filter panel can make a directory feel complex before it becomes useful.

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Categories and filters

Design helpful empty filter results

An empty result should explain how to recover.

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Categories and filters

Choose category names people can recognize

Internal department language may not match the terms visitors use.

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Categories and filters

Write category introductions with a useful purpose

A category introduction should explain scope or selection criteria.

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Categories and filters

Measure category coverage before expanding

A directory can appear broad while leaving important categories nearly empty.

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Categories and filters

Merge overlapping categories without losing clarity

Merging categories should simplify navigation while preserving meaningful distinctions.

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Categories and filters

Split a broad category using observable criteria

A split works when editors can apply the new distinction reliably.

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Categories and filters

Design a location hierarchy for directory browsing

Location browsing should reflect the geographic decisions visitors make.

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Categories and filters

Add alphabetical browsing when names are known

Alphabetical browsing helps visitors who already know a name.

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Categories and filters

Check data coverage before exposing a filter

A filter can silently exclude good listings when the underlying field is mostly missing.

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Categories and filters

Document taxonomy changes for editors

Category changes affect imports, submissions, links, and reporting.

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