Revenue and inquiries
Make commercial directory features clear to visitors and contributors.
Explain what a featured listing includes
Featured placement should have a concrete benefit and a visible meaning.
Read the guide ↗Revenue and inquiriesLabel sponsored directory placements clearly
A sponsored placement should be recognizable in the browsing experience.
Read the guide ↗Revenue and inquiriesCompare listing plans by concrete differences
Plan comparisons should describe actual capabilities and limits.
Read the guide ↗Revenue and inquiriesChoose inquiry form fields that support routing
An inquiry form should collect enough context to reach the right recipient.
Read the guide ↗Revenue and inquiriesDocument how directory inquiries are routed
Routing needs a clear recipient and fallback.
Read the guide ↗Revenue and inquiriesWrite an inquiry confirmation that sets expectations
A confirmation should explain what happened and what the visitor can expect next.
Read the guide ↗Revenue and inquiriesReview inquiry quality with a clear definition
Lead quality depends on the provider's task and criteria.
Read the guide ↗Revenue and inquiriesMap a directory's discovery-to-contact funnel
A funnel helps connect browsing behavior to a meaningful action.
Read the guide ↗Revenue and inquiriesInterpret outbound directory clicks
An outbound click indicates that a visitor left for a destination.
Read the guide ↗Revenue and inquiriesPrepare a listing renewal review
A renewal is an opportunity to check whether the listing remains accurate and the paid benefit is understood.
Read the guide ↗Revenue and inquiriesOnboard a paid listing contributor
A paid contributor still needs guidance on completing a useful profile.
Read the guide ↗Revenue and inquiriesPlan a directory pricing experiment carefully
A pricing experiment should ask a specific business question and preserve clear terms for contributors.
Read the guide ↗Revenue and inquiriesSeparate directory revenue from activity metrics
Revenue, clicks, and inquiries describe different parts of the business.
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